
Temu
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They take money from my account 877.49fr
Good morning, Mr. Or Ms. Please you guys remove money from my account Twint, 877.49fr please I need my money back please please please
User's recommendation: If all go well
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive tactics
You guys had me believe that I was getting something for $0.01, then I had to keep buying stuff. You have reasonable prices and great products.
Don't deceive people. I recently bought an item; it was supposed to be of a rust color, but it's bright orange. Now I'm asked to go out of my way to print a ticket to ship it to the seller that deceived me.
He wants to give me $3 for the inconvenience. He should pay to have it picked up.
- Great products
- Some sellers item of not the true color
Preferred solution: Full refund
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Verified Reviewer |Terrible service
Wrong items sent multiple times. I've spent over $900.00 and didn't receive the items i was promised!
I'm not ordering any thing else ! YOU ARE LOSING A VALUABLE CUSTOMER!!
Preferred solution: Full refund
User's recommendation: Don't order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI keep receiving damaged T shirts I needed the shirts for a special occasion
Not enough shirts, then they were damaged.
The other shirts are printed on the wrong side. X2
Streaks are going through the shirts as well, so I can't issue them out.
The Deacon shirts are fuzzy and blurred. They may not look like they're in the picture, but they are in person. Also, the letters are not clear down at the bottom where it says it looks like thank you.
- Prices a very low
- Discount but only for what they pick out for you
Preferred solution: Deliver product or service ordered
User's recommendation: Always
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Verified ReviewerSales Issue - Ticket ID: 174948****211143
The product was defective. It failed three days after I was able to collect rainwater in the barrel.
- Prices were good
- Products are often of poor quality
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDEFECTIVE PRODUCT
I purchased a snap-together storage unit, which is usually easy to assemble. However, this particular unit is misaligned, and I cannot get the back sections to fit the side parts properly. There is a significant gap.
- Sometimes they have pretty good products
- Products are not always up to par and very cheaply made
Preferred solution: Full refund
User's recommendation: be careful when buying from this supplier.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Regarding my payment
I took an order last June 17, and through my Visa, then yesterday, Sunday, the same amount appeared in my account again, which is really bothering me too much, and next, I will not use my card to pay on Temu.
User's recommendation: Yes but no need to used Visa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Taking too long to refund my money back to my Cash App card. I ordered a pair of pants today, so they haven't been packed nor shipped, and I have an issue with them refunding my money.
- Quick to take your money and slow to refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need instruction manual
No one answered the phone. I need the manual to put together.The weed eater that I bought from you.it came
from 1431 Potrero Ave Ste D in South El Monte Ca 91733-****
Phil Sloop, 755 Williamsburg Drive Northeast Concord NC 28025
Ref: WT261470****064886
PHONE #980-621-****
TOBRTTF 48 VOLT GRASS TRIMMER MAX POWER LINK SYSTEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
Very professional, they ask the right questions and at the end of our conversation she said, ln 24 hours i would receive a email on the findings. I haven't heard back.
Lost call. Lost contact with the caller about my order.
I gave all the info about my order, then we lost contact. ( IT has been 5 days now and i haven't heard back.
Here's a picture of the jacket i received, brown, i order a black jacket. All i ask for is what I ordered.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo lodge a complaint about Skynet worldwide express
Temu is the best place to shop from, and I recommend each one to buy from but the courier company to deliver our packages to us has become a problem they called me to give them an amount of two thousands Ghana cedis before they give my package to me thou I didn't pay but, they deliver it I was very frustrated on that very day, so please talk to their manager to talk to some of their workers thank you
User's recommendation: I highly recommend your services to everyone you are legit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order being cancelled
Sometimes it's good sometimes it's bad but I just want my money back
I can show you the bank information and everything. It might've said that because my mom is also using my card, but that's not the point. It said it's gonna take $24 out of my account for holding purposes, and I need all my money back because you guys canceled my order. I want to hold onto $24.
The whole order was $32.19, and I would like all that money transferred back into my account because, one, I didn't get my wig, and I didn't get anything else. So I would like my money or my things to be shipped to me immediately.
I would also like my $56.44 because my mom used that for me to buy my grandma something, and you guys also canceled that. All this money needs to be in my account by next week because I need it.
- Idk and idc
- Idk and idc
Preferred solution: Full refund
User's recommendation: Idk
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Verified Reviewer |Wrong merchandise
I received a package today with my name on it and it was something that I didn't order and don't even know what it my order was supposed to be a hummingbird transfer instead it was the short little brown bandage looking things that I don't have a clue what they are all I want is my hummingbird transfer.
User's recommendation: This is the only problem I've ever had so far with temu I will definitely continue to shop here I have no problem with them at all I just want my hummingbird transfer thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Did not receive package and I had special instructions for all packages to bring to my apartment door and knock no matter what, so it was left outside in a high crime area to be stolen. I'm out of my package and my money.
I'm a loyal customer of Temu; just put the money back to original payment. I'm handicapped, that's why I need all packages brought to my apartment door no matter what.
Preferred solution: Full refund
User's recommendation: Make sure you have SPECIAL INSTRUCTIONS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfaction
We placed an order through Temu. After several days of trying to track our package with no delivery, we asked for a refund.
Our credit card was never reimbursed; we were given a Temu 'credit.' We are forced to do further business with a company that failed us on our first purchase attempt.
We asked that our refund be put where our initial payment was done. This is unacceptable.
- Resolution
- And communication
Preferred solution: Full refund
User's recommendation: Try Walmart. You can at least speak with someone that understands English.
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