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Temu

Temu
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www.temu.com
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Elver Pqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zurich, Zurich

They take money from my account 877.49fr

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Temu - They take money from my account 877.49fr

Good morning, Mr. Or Ms. Please you guys remove money from my account Twint, 877.49fr please I need my money back please please please

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User's recommendation: If all go well

Michael K Woa

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Verified Reviewer

Deceptive tactics

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Temu - Deceptive tactics
Temu - Deceptive tactics - Image 2
Temu - Deceptive tactics - Image 3

You guys had me believe that I was getting something for $0.01, then I had to keep buying stuff. You have reasonable prices and great products.

Don't deceive people. I recently bought an item; it was supposed to be of a rust color, but it's bright orange. Now I'm asked to go out of my way to print a ticket to ship it to the seller that deceived me.

He wants to give me $3 for the inconvenience. He should pay to have it picked up.

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Loss:
$29
Pros:
  • Great products
Cons:
  • Some sellers item of not the true color

Preferred solution: Full refund

Jeanne S Enu

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Verified Reviewer
| map-marker Miami Beach, Florida

Terrible service

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Temu - Terrible service

Wrong items sent multiple times. I've spent over $900.00 and didn't receive the items i was promised!

I'm not ordering any thing else ! YOU ARE LOSING A VALUABLE CUSTOMER!!

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Loss:
$900

Preferred solution: Full refund

User's recommendation: Don't order

Veronica D Vek

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Verified Reviewer

I keep receiving damaged T shirts I needed the shirts for a special occasion

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Temu - I keep receiving damaged T shirts I needed the shirts for a special occasion
Temu - I keep receiving damaged T shirts I needed the shirts for a special... - Image 2
Temu - I keep receiving damaged T shirts I needed the shirts for a special... - Image 3

Not enough shirts, then they were damaged.

The other shirts are printed on the wrong side. X2

Streaks are going through the shirts as well, so I can't issue them out.

The Deacon shirts are fuzzy and blurred. They may not look like they're in the picture, but they are in person. Also, the letters are not clear down at the bottom where it says it looks like thank you.

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Pros:
  • Prices a very low
Cons:
  • Discount but only for what they pick out for you

Preferred solution: Deliver product or service ordered

User's recommendation: Always

Hans S Huy

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Verified Reviewer

Sales Issue - Ticket ID: 174948****211143

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Temu - Sales Issue - Ticket ID: 174948****211143
Temu - Sales Issue - Ticket ID: 174948****211143 - Image 2

The product was defective. It failed three days after I was able to collect rainwater in the barrel.

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Loss:
$60
Pros:
  • Prices were good
Cons:
  • Products are often of poor quality

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away from this place

Cheryl W Hqa

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Verified Reviewer

DEFECTIVE PRODUCT

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Temu - DEFECTIVE PRODUCT
Temu - DEFECTIVE PRODUCT - Image 2
Temu - DEFECTIVE PRODUCT - Image 3

I purchased a snap-together storage unit, which is usually easy to assemble. However, this particular unit is misaligned, and I cannot get the back sections to fit the side parts properly. There is a significant gap.

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Pros:
  • Sometimes they have pretty good products
Cons:
  • Products are not always up to par and very cheaply made

Preferred solution: Full refund

User's recommendation: be careful when buying from this supplier.

Cherry T Kxs

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Verified Reviewer
| map-marker Frankfurt, Hesse

Regarding my payment

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Temu - Regarding my payment
Temu - Regarding my payment - Image 2

I took an order last June 17, and through my Visa, then yesterday, Sunday, the same amount appeared in my account again, which is really bothering me too much, and next, I will not use my card to pay on Temu.

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User's recommendation: Yes but no need to used Visa

Emily S Ezn

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Verified Reviewer

Refund

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Temu - Refund

Taking too long to refund my money back to my Cash App card. I ordered a pair of pants today, so they haven't been packed nor shipped, and I have an issue with them refunding my money.

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Loss:
$9
Pros:
  • Quick to take your money and slow to refund

Preferred solution: Full refund

Clio Mde

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Verified Reviewer
| map-marker Kannapolis, North Carolina

Need instruction manual

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Temu - Need instruction manual

No one answered the phone. I need the manual to put together.The weed eater that I bought from you.it came

from 1431 Potrero Ave Ste D in South El Monte Ca 91733-****

Phil Sloop, 755 Williamsburg Drive Northeast Concord NC 28025

Ref: WT261470****064886

PHONE #980-621-****

TOBRTTF 48 VOLT GRASS TRIMMER MAX POWER LINK SYSTEM

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Larray s

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Verified Reviewer

Order

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Temu - Order
Updated by user Jun 08, 2025

Very professional, they ask the right questions and at the end of our conversation she said, ln 24 hours i would receive a email on the findings. I haven't heard back.

Original review updated Jun 08, 2025

Lost call. Lost contact with the caller about my order.

I gave all the info about my order, then we lost contact. ( IT has been 5 days now and i haven't heard back.

Here's a picture of the jacket i received, brown, i order a black jacket. All i ask for is what I ordered.

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Regi A Jab

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Verified Reviewer

To lodge a complaint about Skynet worldwide express

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Temu - To lodge a complaint about Skynet worldwide express
Temu - To lodge a complaint about Skynet worldwide express - Image 2
Original review updated Jun 06, 2025

Temu is the best place to shop from, and I recommend each one to buy from but the courier company to deliver our packages to us has become a problem they called me to give them an amount of two thousands Ghana cedis before they give my package to me thou I didn't pay but, they deliver it I was very frustrated on that very day, so please talk to their manager to talk to some of their workers thank you

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User's recommendation: I highly recommend your services to everyone you are legit

Karrine B Udy

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Verified Reviewer

My order being cancelled

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Temu - My order being cancelled
Temu - My order being cancelled - Image 2
Updated by user May 23, 2025

Sometimes it's good sometimes it's bad but I just want my money back

Original review May 22, 2025
Ok, so I ordered stuff off Temu—two things: a body wave wig and like this wig tape. They randomly canceled my order, saying that my card was a fraud, and it was not.

I can show you the bank information and everything. It might've said that because my mom is also using my card, but that's not the point. It said it's gonna take $24 out of my account for holding purposes, and I need all my money back because you guys canceled my order. I want to hold onto $24.

The whole order was $32.19, and I would like all that money transferred back into my account because, one, I didn't get my wig, and I didn't get anything else. So I would like my money or my things to be shipped to me immediately.

I would also like my $56.44 because my mom used that for me to buy my grandma something, and you guys also canceled that. All this money needs to be in my account by next week because I need it.
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Loss:
$89
Pros:
  • Idk and idc
Cons:
  • Idk and idc

Preferred solution: Full refund

User's recommendation: Idk

Donna H Rmh

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Verified Reviewer
| map-marker Pageland, South Carolina

Wrong merchandise

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Temu - Wrong merchandise
Temu - Wrong merchandise - Image 2

I received a package today with my name on it and it was something that I didn't order and don't even know what it my order was supposed to be a hummingbird transfer instead it was the short little brown bandage looking things that I don't have a clue what they are all I want is my hummingbird transfer.

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User's recommendation: This is the only problem I've ever had so far with temu I will definitely continue to shop here I have no problem with them at all I just want my hummingbird transfer thank you.

CHANDRA T Vae

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Verified Reviewer

Refund

Temu - Refund

Did not receive package and I had special instructions for all packages to bring to my apartment door and knock no matter what, so it was left outside in a high crime area to be stolen. I'm out of my package and my money.

I'm a loyal customer of Temu; just put the money back to original payment. I'm handicapped, that's why I need all packages brought to my apartment door no matter what.

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Loss:
$108

Preferred solution: Full refund

User's recommendation: Make sure you have SPECIAL INSTRUCTIONS

Joey H Ywi

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Verified Reviewer

Dissatisfaction

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Temu - Dissatisfaction

We placed an order through Temu. After several days of trying to track our package with no delivery, we asked for a refund.

Our credit card was never reimbursed; we were given a Temu 'credit.' We are forced to do further business with a company that failed us on our first purchase attempt.

We asked that our refund be put where our initial payment was done. This is unacceptable.

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Loss:
$185
Cons:
  • Resolution
  • And communication

Preferred solution: Full refund

User's recommendation: Try Walmart. You can at least speak with someone that understands English.