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Temu

Temu
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www.temu.com
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2.6 out of 5
Based on 20149 reviews from registered users.
2.6
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20149 rated reviews | Is this your business?
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Temu Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Temu has 2.6 star rating based on 20136 customer reviews. Consumers are mostly neutral.

  • 34% of users would likely recommend Temu to a friend or colleague.

  • Rating Distribution

  • Pros: Cheap, Good prices, Great prices.
    Cons: None as of right now, Poor customer service, Customer service.

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Media from reviews

Temu - Mobile scooter stopped working properly
Someone ordered something off of my card on temu and it wasnt me I need to find out who...Temu - Have not received refund yetTemu - PromoTemu - I cannot explain everything with the minimum of 100 characters that's why I need...Temu - I cannot explain everything with the minimum of 100 characters that's... - Image 2Temu - I have not received my package
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Temu Collective Complaints

Jamaila M Ale
Jamaila M Ale
Denver, Colorado, United States
Collecting Signatures

SCAMMERS AND FRAUD

1 supporters

SCAMMERS AND FRAUD MOST SELLERS IN TEMU, BROKEN ITEMS, ITEMS DID NOT ARRIVE, SELLERS ONLY CARE ABOUT MONEY, SELLERS DON’T CARE ABOUT CUSTOMERS, SELLERS MOST OF THEM THEY DON’T CARE ONLY CARE ABOUT THE MONEY THEY GET FROM CUSTOMERS THEY ARE NOT FAIR!!! POOR LOW QUALITY ITEMS U GET WHAT U PAID FOR! WHERE’S MY PACKAGE?WHERE ARE THEY WHY IT DID NOT ARRIVE?WHAT HAPPENED WHY THERE ARE SCAMMERS IN TEMU?SOME SELLERS ARE SCAMMERS BEWARE!

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Joni P Zoo
Joni P Zoo
Brady, Texas, United States
Collecting Signatures

Promotional items not funded and Customer support not helping

2 supporters

My answer is with TEMU. A little bit of my backstory I am terminal. I explained to the person when I was speaking to them that I am very sick and I'm bedridden. This is possibly my very last Christmas. I chose to go through TEMU because they usually have really good promotions. I found a promotion where you got three items for $0.01 if you paid x amount of dollars. I clicked on it I picked a three items that I wanted and I was at the message that I received was I was $1.82 away I needed to pick one more item and so I did and when I picked it I got another little message box and it said that I needed to pick another item and they pulled an item from my cart something that had nothing to do with my promotion and they said that I needed to pay this much more to get this ring that was in my previous journey in my car that had nothing to do with but I was doing. So I went ahead and did it the next little box that popped up was I needed to pay this much more to get some more items I were already in my cart and this kept happening. So finally I got a hold of customer service and I spoke to a gentleman named Lester Brown he told me that it was doing that because I had three other promotions open. I said we'll add it and realize I did if I do please just delete them he said oh no we can't do that. As I get the one that I need to do now mind you at this point I've already spent $287. I had to pay another $118 on top of what I've already spent to get these three items for Penny. The three items that I picked according to team use prices was $62.48 for all three of them together combined why would I spend almost $400 to get three items for a penny when it would have been cheaper just spend 62. So he refused to help me after he told me that it was cuz I had these three other promotions open and somehow all of that just went away and now it was just because I hadn't spent enough money now that's the new reason. Well when I repeatedly ask for help and I kept telling him about the issue that was picking items out of my heart and nothing he would not even address the situation anymore he put me on a hold for almost two and a half hours to which he was supposed to be holding for a customer his manager which I never did and then I finally decided to go through piss customers.com and I called a number total of like eight times and they kept hanging up on me. So that's a little bit of my story so thank you so much t e m u for ruining my very last Christmas alive with my grandkids I appreciate you so much for doing that please note the sarcasm. What I want to see happen is that nobody else has to go through this anymore. How dare a company take advantage of people. We're all supposed to be in this together I want I want establishment scientist to stand up and take accountability for what their team is doing. And it should start from the top. When a customer comes to you and says there was an issue there is an error in your system you need to hear them out and not blame the customer. I want to see action taken I want my money back The items that they that added very purchased for all of this that I half of it wasn't even when I ordered. And I even tried to start like a refund claim with him and guess who was a broken agent Lester Brown. So none of it got refunded either. I think that TEMU should be held accountable that way nobody else has to go through this that way nobody else is bank account gets just squandered. How dare they please I'm asking you to stand up and use your voice and stand with me cuz what if it's our kids and our grandkids that this happens to next?

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Michelle D Kia

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False advertisement on free items and coupons/credits

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1.0
Was told I won 6 free gifts and to select my gifts then on the last item selected, it says to claim your free gifts make a one time purchase. I did that and never received my free gifts. Instead they ultimately made me make multiple purchases ranging in the hundreds of dollars bit never once did I ever get to claim 1 free gift. Now I owe/paid hundreds of dollars just to claim my free gifts and now i have a bunch of random crap I didn't really want to buy I only selected those items in order to obtain my free gifts, the items I actually wanted. Such a scam. They take your money instantly with ine click pay but you NEVER get to the end to obtain your free items. Ever. Don't play their BS games or spin to win crap.Its all a scam to get your money. Rarely do you ever get free things.
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