Temu Phone Numbers and Emails

Toll-Free Number:

  • (888) 480-8368
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Temu Emails:

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Contact Information

Temu Website:

Temu Help Center:

Corporate Office Address:

WhaleCo Inc.
Suite 355, 31 St. James Avenue
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Return addresses:

East Coast Warehouse

703 Bartley Chester Rd,

Flanders, NJ 07836

West Coast Warehouse

1521 E Francis St, Suite B,

Ontario, CA 91761

Temu Rating Based on 11 Reviews

Rating details

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Product or Service Quality
Exchange, Refund and Cancellation Policy
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Summary of Temu Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Temu?

Shipping and Delivery Question:

  • “I did not get my package”
  • “Men's long John sets size 4x”
  • “My package has never arrived and I've paid for it and I have a new address to give you”

Request for Information Question:

  • “Confirmation and tracking number”
  • “Doing the first order, I was promised to give to select, but I did not see it in the checkout. I just remembered today.”
  • “Question about product”

Return/ Replace Question:

  • “I need to return some of my stuff”
  • “Need return label”
  • “Return”

Payments and Charges Question:

  • Overcharged
  • “Coupon”
  • “I am not receiving my coupons that I earned from my previous orders”

Refund Question:

  • “Refund”

Account Question:

  • “I'm misssing money in my account”

Website/ Application Question:

  • “Problem with site.”

Product/ Service Question:

  • “Damaged item”

Staff Question:

  • “Late service”

Other Question:

  • “Problem with my item order”
  • “Problem with the item I order”
  • “I orderfrom u n really u send me one upper arm wrap i need both arms”


Temu reviews and complaints

Temu is ranked 426 out of 3355 in E-commerce category

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