Contact Temu Customer Service
Temu Phone Numbers and Emails
Toll-Free Number:
-
(888) 480-8368
Temu Emails:
Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Contact Information
Temu Website:
Temu Help Center:
Corporate Office Address:
WhaleCo Inc.
Suite 355, 31 St. James Avenue
Boston,
Massachusetts
02116
United States
Other Info (opening hours):
Return addresses:
East Coast Warehouse
703 Bartley Chester Rd,
Flanders, NJ 07836
West Coast Warehouse
1521 E Francis St, Suite B,
Ontario, CA 91761
Summary of Temu Customer Service Calls
63
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Temu?
Shipping and Delivery Question:
- “I did not get my package”
- “Men's long John sets size 4x”
- “My package has never arrived and I've paid for it and I have a new address to give you”
Request for Information Question:
- “Confirmation and tracking number”
- “Doing the first order, I was promised to give to select, but I did not see it in the checkout. I just remembered today.”
- “Question about product”
Return/ Replace Question:
- “I need to return some of my stuff”
- “Need return label”
- “Return”
Payments and Charges Question:
- Overcharged
- “Coupon”
- “I am not receiving my coupons that I earned from my previous orders”
Refund Question:
- “Refund”
Account Question:
- “I'm misssing money in my account”
Website/ Application Question:
- “Problem with site.”
Product/ Service Question:
- “Damaged item”
Staff Question:
- “Late service”
Other Question:
- “Problem with my item order”
- “Problem with the item I order”
- “I orderfrom u n really u send me one upper arm wrap i need both arms”
About
Temu is ranked 426 out of 3355 in E-commerce category
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Temu