Temu Phone Numbers and Emails

Toll-Free Number:

  • (888) 480-8368
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Temu Emails:

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Contact Information

Temu Website:

Temu Help Center:

Corporate Office Address:

WhaleCo Inc.
Suite 355, 31 St. James Avenue
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Return addresses:

East Coast Warehouse

703 Bartley Chester Rd,

Flanders, NJ 07836


West Coast Warehouse

1521 E Francis St, Suite B,

Ontario, CA 91761

Temu Rating Based on 7 Reviews

Rating details

1.6
more details
Product or Service Quality
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Temu Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Temu?

Shipping and Delivery Question:

  • Missing items
  • “Didn't receive all my order and need to return order”
  • “Wants to see the purchase total if shipping charges is included”

Request for Information Question:

  • “Doing the first order, I was promised to give to select, but I did not see it in the checkout. I just remembered today.”
  • “Question about product”
  • “I like to find out about my order”

Return/ Replace Question:

  • “Return”
  • “Need return label”

Payments and Charges Question:

  • “Coupon”
  • “I am not receiving my coupons that I earned from my previous orders”

Staff Question:

  • “Late service”

Other Question:

  • “Why are you guys charging me more”
  • “Missing order”
  • “Can't place order”

About

Temu reviews and complaints

Temu is ranked 840 out of 3351 in E-commerce category

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