Temu Phone Numbers and Emails

Toll-Free Number:

  • (888) 480-8368
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Temu Emails:

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Contact Information

Temu Website:

Temu Help Center:

Corporate Office Address:

WhaleCo Inc.
Suite 355, 31 St. James Avenue
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Return addresses:

East Coast Warehouse

703 Bartley Chester Rd,

Flanders, NJ 07836


West Coast Warehouse

1521 E Francis St, Suite B,

Ontario, CA 91761

Temu Rating Based on 11 Reviews

Rating details

2.2
more details
Discounts and Special Offers
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Temu Customer Service Calls

63 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Temu?

Shipping and Delivery Question:

  • “I did not get my package”
  • “Men's long John sets size 4x”
  • “My package has never arrived and I've paid for it and I have a new address to give you”

Request for Information Question:

  • “Confirmation and tracking number”
  • “Doing the first order, I was promised to give to select, but I did not see it in the checkout. I just remembered today.”
  • “Question about product”

Return/ Replace Question:

  • “I need to return some of my stuff”
  • “Need return label”
  • “Return”

Payments and Charges Question:

  • Overcharged
  • “Coupon”
  • “I am not receiving my coupons that I earned from my previous orders”

Refund Question:

  • “Refund”

Account Question:

  • “I'm misssing money in my account”

Website/ Application Question:

  • “Problem with site.”

Product/ Service Question:

  • “Damaged item”

Staff Question:

  • “Late service”

Other Question:

  • “Problem with my item order”
  • “Problem with the item I order”
  • “I orderfrom u n really u send me one upper arm wrap i need both arms”

About

Temu reviews and complaints

Temu is ranked 426 out of 3355 in E-commerce category

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