Temu Phone Numbers and Emails

Toll-Free Number:

  • (888) 480-8368
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Temu Emails:

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Contact Information

Temu Website:

Temu Help Center:

Corporate Office Address:

WhaleCo Inc.
Suite 355, 31 St. James Avenue
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Return addresses:

East Coast Warehouse

703 Bartley Chester Rd,

Flanders, NJ 07836

West Coast Warehouse

1521 E Francis St, Suite B,

Ontario, CA 91761

Temu Rating Based on 7 Reviews

Rating details

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Product or Service Quality
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

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Summary of Temu Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Temu?

Shipping and Delivery Question:

  • Missing items
  • “Didn't receive all my order and need to return order”
  • “Wants to see the purchase total if shipping charges is included”

Request for Information Question:

  • “Doing the first order, I was promised to give to select, but I did not see it in the checkout. I just remembered today.”
  • “Question about product”
  • “I like to find out about my order”

Return/ Replace Question:

  • “Return”
  • “Need return label”

Payments and Charges Question:

  • “Coupon”
  • “I am not receiving my coupons that I earned from my previous orders”

Staff Question:

  • “Late service”

Other Question:

  • “Why are you guys charging me more”
  • “Missing order”
  • “Can't place order”


Temu reviews and complaints

Temu is ranked 840 out of 3351 in E-commerce category

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