Temu
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
Resolved: Refund I have not received
Company fixed the issue and I have been provided with full refund.
Teum and PayPal got to give me $100,400 in refunds of 14. I go into my bank account, Visa card.
Tell them to pay it or TV's and papers and Facebook. I have shopping people on my side too and in-game too.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFarmland no receipt of free gifts
I have been a loyal customer and have been playing Farmland for the free gifts, but I have not received anything! I have gotten it to 100 percent twice so far, and it just keeps setting me back. I am extremely unhappy about this, and if it's not corrected, I will make sure all my friends on Facebook, Twitter, and TikTok know what to expect from Temu.
- Cheapest prices
- Constant notifications
- Every time you enter the app you have to deal with them trying to sell you more and more and more and more stuff and the games are bs you can never win
Preferred solution: Apology
User's recommendation: Don't fall for their games.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe hat I ordered was shipped to me and looks as if it was sat on and crushed. Completely unwearable!!
It should have been shipped in a container that protected the item. In the future, you should change the shipping and packaging procedures.
- Can get fairly priced items
- Some are made cheaply it matches the price
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
My next option will be to take Temu to A Cuurent Affairs for scamming me.
A dam lot. Better packaging, a phone number in Australia that you can contact, quality control on orders and a resolution centet.
User's recommendation: Small orders and video yourself opening them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken merchant dice
He was helpful
I received my mirrors today, but they were broken. I want them.
Can you all please send me two more? And how do I return the broken ones?
Preferred solution: Deliver product or service ordered
User's recommendation: They are great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe item I ordered was misrepresentation
I ordered a karaoke machine with a microphone; the order that I received was a speaker. The item was misrepresented on the website.
I don't appreciate what I got. I was just unsatisfied with the order.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Delivered to wrong address
The delivery person went to a house instead of my apartment. In the picture, you see the house, and it's not where I am located.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLithium electric lawn mower missing battery charger
Opened the box and started putting it together. I found out there's no battery charger in the box.
I can't use it without the battery charger. I need to be able to recharge the two batteries each time I use it to do my neighbor's yard and my yard. Could you please send me a replacement battery charger?
I'm dying to use it. I've always wanted one of these electric lawn mowers.
- No battery charger
Preferred solution: Deliver product or service ordered
User's recommendation: On box right away to sure nothing is missing. Unlike me no battery charger
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package not come..
Nobody knows about the package, no information, I was not received, the pack has vanished. I want you to do something quickly in my situation, so please hurry.
- Good quality products
- Package can be lost
- Delivers must do photo after deliver
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefectos butaca con tela rota y manchada con moho y sucia
Compré dos butacas para mi hogar, y una de ellas vino defectuosa, está rota la tela y manchada en varios sitios.
- Buenos precios
- El cliente no queda satisfecho
Preferred solution: Full refund
User's recommendation: No recomendar a nadie a menos que me solucionen el problema. Quiero el reemplazo de la butaca, o un reembolso de mi dinero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money off my cash app twice, charging me two times for the same thing
Keep taking my money. I'm being charged two times for the same exact thing, and I want something done about this. It's going on two weeks, and no refund.
- Scammers and false promises for promos
Preferred solution: Full refund
User's recommendation: I’m telling everyone that using this company is a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a big order, never received it
About three weeks ago, I ordered a big order, and it never arrived. I contacted customer support, and they created a ticket after waiting 24 hours.
They said they can't do anything. I contacted them again, and they created another ticket after waiting another 24 hours.
They said they also can't do anything. This is horrible from them; they should have better customer service, and they should've given me a refund.
- There are no pros
- Too much to list
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Requested refund
I paid 29.00 for a pair of shorts that were priced the same day I requested the difference. I provided proof, but they are giving me the runaround.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGame issue
My Fishland game was closed when I was less than .01% from winning. No heads up.
Nothing in the rules about a game time limit.
No help at customer support.
Ive played this game DAILY For months to lose it at this point??
Its not my fault that Temu makes the game draw out for months, until the pull the rug out from under you. I started this game in December 2024. Ive made purchases during this time to earn points. They give my 1/100th of a percent progress for every 10 points I use for progression.
If I took too long to win, they need to look at their part in that.
I asked over and over for the amount of points I had that I lost when they axed my game. No answer.
I asked to see where in the rules it says theres a time frame for playing to win, as the support person stated.
Got nothing.
I asked 20 times at least for a supervisor. Never received one.
Beyond angry.
- Pros are hard to come across
- Make the games too hard to win and then blame you
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Credit refund
I want the refund to go back on my card not as a credit what good is a credit when you cant spend it and use your coupons or discounts that you received
User's recommendation: Make sure you get your discount upfront before you hit the purchase button
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.