Temu
Reviews and Complaints

I don't like to fact that I have to pay $5 to check the computer tech for information or $40. to become a member this is the reason I didn't want to be a customer temu doesn't refund back to your bank account they give you store credit it's not fair because it gives you an option back to bank account or store credit

The item I received was broken inside the package. I am very disappointed because it was for my granddaughter's prom.

Not happy at all lately I have been receiving items with missing parts. Ordered a cloth rack parts missing and not as big as I expected.

Called and no one answered the phone call. Not happy at all.

As you can see corner pieces are missing. I think its time to shopping around.

First, they said I would get a $100 reimbursement when I placed the order, but it showed me only $23.16. However, my credit card was charged $123.16, so I tried to cancel the order.

Two items got canceled, but the rest didn't get canceled.

I called customer service, and she told me that when I received the order, I could return it and get my money back. But I never received the order, and when I tried to tell them, they denied refunding me and told me they delivered it, but I don't know where, and now they are not willing to refund my money.

I have placed the order, and I was trying to add other stuff to that order, but it wouldn't let me. I was wondering why, because I turned around and tried to do it right after I placed the first order. It won't let me add my other stuff, so is there some type of way you can help me out or help me understand?

Temu sold me a damaged beige corduroy loves seat sofa

One seat is correct the second seat is useless I am embarrassed, hurt and disappointed it looks nothing like the website it's beautiful on there! but my living room is looking shameful I waited 72 hours and 2days it's still flat like a bad loaf of bread! Please send a new set this one look used n sent back to Temu or refund my money please and Thank you

Sincerely,

Please tell me what to do with this defective set?

I'm trying to return item PO-210-135****2485******. When I try the return process several times, there's no option but to drop off.

There's no drop-off point near me, so I need a Royal Mail pre-paid return label or collection. Your 'chat' just took me round and round in circles and is not showing as an item to return in chat.

Not at all helpful. A partial refund is not acceptable as it doesn't toast my bread evenly, as you can see by the photos I uploaded.

I have missing items for the Dove body wash; they only sent one bottle. I haven't complained before.

Some of the items I like, and a lot of them are not so well made, but this is a body wash. I don't like the fact of paying 21.00 and some cents for a bottle of body wash when I could have gone to Walmart and not had to go through this.

Order got messed up. I want the stuff that I ordered.

thats the stuff that I ordered. I want my stuff back. Im a faithful customer. I need the stuff that I ordered.

I paid with my credit card. I want my stuff back please 1275 Park Ave., Bridgeport, CT first floor.

Sold me a counterfeit Gibson guitar,the ad had no brand name ,but when I got it,it's a Gibson LP custom, counterfeit,ask for full refund,got to send the counterfeit back in order to get my refund,wanting me to brake the law shipping counterfeit goods through the mail,guess I got got.damn guitar is junk nothing about it ,temu dose not have my back on this,saleling counterfeit goods off temu

I ordered a gaming chair from them on April 2 and canceled it, and they never sent me my $77 back, but they told me that my refund was in process and that it takes up to five minutes. I haven't heard anything from them, and it's been almost a month.

My package got delivered at the wrong address. I just sent a picture of my address and he sent a picture of where he delivered it. I would like my refund back.