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Collective Complaint Against Temu

Items never received, take the spin away you get nothing

Leslie D Ctb
Leslie D Ctb
Houston, Texas
Company Responded
2 supporters
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Order several things none have arrived supposedly stuck in customs. Feel little faith in ever getting what I paid for false advertising with spinning for free gifts, difficult to find a customer service number to try and figure out issue. Do not believe I will ever recoup items or money. Who is this company?

#ConsumerRights

Company Response Received

The company has replied to the complaint. The author will share updates on whether the issue is resolved or still ongoing.

2 signatures were submitted on May 26, 2026

1 Update

Company Update

Thank you for bringing this to our attention. We are sorry for any inconvenience caused. We have escalated your case to the relevant department for further review. Customer satisfaction is our top priority, and we are constantly working to improve our service quality. We appreciate your patience and understanding. Best wishes, Temu team.

2 supporters

Trashawn Wjd
Trashawn Wjd
signed this collective complaint on
Nickoles Hmy
Nickoles Hmy
signed this collective complaint on

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Jasmeet Jcv

Hello, thank you for reaching out and we apologize for any inconvenience caused. We care most about customer satisfaction and are always striving to improve.

Please contact us with more details via Temu.com or Temu app live chat so we can assist you further. Best wishes, Temu Team.