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Collective Complaint Against Temu

Items keep coming to me and I didn't purchase.. Haven't purchased anything since 1st order

Elizabeth S Rwt
Elizabeth S Rwt
San Antonio, Texas
Company Responded
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Stop sending stuff left in the cart and charging me. It's been months since I made an order, but it was charged, and [PERSON_NAME] keeps telling me I'm late on stuff I didn't authorize. Stop sending stuff left in the cart and charging me. It's been months since I made an order, but it was charged, and [PERSON_NAME] keeps telling me I'm late on stuff I didn't authorize.

#ConsumerRights

Company Response Received

The company has replied to the complaint. The author will share updates on whether the issue is resolved or still ongoing.

1 Update

Company Update

Thank you for bringing this to our attention. We are sorry for any inconvenience caused. We have escalated your case to the relevant department for further review. Customer satisfaction is our top priority, and we are constantly working to improve our service quality. We appreciate your patience and understanding. Best wishes, Temu team.

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Guest
Complaint Author

Recommend deleting everything from your cart and removing your card so they cannot make more charges. Notify your card carrier so they cannot take charges from [GEOGRAPHIC_DATA].

Guest
Complaint Author

I did buy some things off of your site and then all sudden stuff was coming from out of nowhere little boxes of Springs and stuff that didn't even order are they doubled up stuff and sent extra stuff and I order a steering wheel for my Corvette they sent two and charged me I probably lost $4,500 on stuff that I didn't even order and they just kept taking it out of my venmo or cash app or my account I need to take a whole bunch of stuff back and I don't even know how to do it my wife wants to divorce me because I did that and I didn't even intentionally do any of that stuff

Jasmeet Jcv

Hello, thank you for reaching out and we apologize for any inconvenience caused. We care most about customer satisfaction and are always striving to improve.

Please contact us with more details via Temu.com or Temu app live chat so we can assist you further. Best wishes, Temu Team.