Collective Complaint Against
Temu
Fraud and False gaming not giving gifts! Scam
David R Vfi
David R Vfi
Minooka, Illinois
8 supporters
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Sending us fake games to play called the calendar game when you win they offer you 100% free shipping and handling free that they buy everything for you you just have to pick out the eight items when you do that another prize jumps up and it says you have to order something more $40 to receive the items you buy in the eight free gifts they never come it's a liar in a scam false gaming that is federal
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Comments
Please avoid publishing any personal information and promotional content
I had a very frustrating experience with Temu involving a coupon promotion, repeated order cancellations, and poor customer support handling. I was encouraged to place purchases to qualify for a coupon bundle promotion.
I completed the required qualifying order and received the coupon. I then used the coupon to purchase a promoted item (original price CA$193.33, discounted to CA$120.14 after applying the coupon and discount). However, after multiple attempts (2nd, 3rd, and 4th orders), the orders were repeatedly cancelled. Before placing the 4th order, I contacted customer service to confirm whether the order would be processed and shipped.
Customer service confirmed that the seller had been asked to speed up shipment and provided expected delivery timelines. Despite this confirmation, the order was still later cancelled under the vague reason of “unusual activity,” without any specific explanation or policy violation. In addition, customer service handling was poor throughout the process.
Although a support ticket was created, responses were limited to generic template answers, and the ticket was closed without resolving the actual issue. What makes this experience unacceptable is the pattern of inconsistent handling: - Customers are encouraged to spend more to qualify for coupon promotions - Orders are accepted and explicitly confirmed by customer service for shipment - The same orders are later cancelled without clear justification - Customer support provides scripted responses and closes tickets without resolution This creates the impression of a promotional system that encourages spending to unlock benefits, while those benefits are not reliably honored and support does not provide meaningful resolution.
Thank you" Destina Njz
Hello, thank you for reaching out. We are sorry for any inconvenience it caused.
We would like to assure you that all of our activities are valid and we have strict policies in place to ensure the integrity of our promotions and activities.
For any help, please contact us through Temu.com or Temu app live chat. Best wishes, Temu Team