Temu
Reviews and Complaints
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Verified Reviewer |
Stockton, California
I called u say your having trouble verifying my account im right here for now I will go to Amazon if my shipment doesn’t get filled today
Messing with me, either sell me the product or don't. I'll go elsewhere with my company.
- No help many issues
- No customer service
Preferred solution: My order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFree gifts
I was to receive three free gifts upon placing a small order with a minimum which I did checked off the first free gift second free gift again having to place another order slightly a little more than the first one meeting the requirement to receive the second one done now I got two more orders in and to receive these two free gifts for the third gift I have to place another order with a minimum upon completion of that order when I'm merely like two roughly $2 away from $100 goal it gives you like a few cents in other words you have to place another order in order to get to the $100 in which you attempt to and then again you're still short of just a few you know conveniently if I've already placed the order conveniently for the first two items I'm not showing them in my orders that I'm going to receive them I think this is a gimmick of course naturally everybody knows it's a gimmick but that's really nonsense that it you know you have to meet the requirements but it's up to T-Mobile to decide how much credit you get towards making the hundred dollar goal Alex Place 57 orders this year and I just placed three orders back to back in order to get two free gifts expecting a third but when I attempted to do the third order to get the third gift I had to place another order sucker I'm not happy with this at all and I've had friends that were also complaining and we're not happy and then when they did meet all the requirements they still had to wait for their and I opted to take $100 in credit as opposed to cashing it out which I could just imagine what kind of a fiasco that could be I'm getting a little fed up with Temu
User's recommendation: I might recommend but with warning they're lying to you legally under contract
Abu Dhabi, Abu Dhabi
Refund
Refund for cancelled order On 10th September , tryed for several times but no assistance since last month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package
One of my biton is missing i am upset about my missing idea I need another bottle of my missing package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPending package
GFS express poor services. I have ordered clothing on the 08 Aug 2025.
To date, I can't reach GFS; on the tracking, it says out for delivery 19 Aug. To date, I haven't received my package yet. I have received what I ordered on the 14 Aug.
I want to use the item on 22 Aug 2025. Please share the address and contact number that work so that I can collect it myself.
- Giving items to unverified courier
- Use buffalo for my item
Preferred solution: Deliver product or service ordered
User's recommendation: Please
Dallas, Texas
I want my refund I don't want credit
They just took my order I didn't authorize it,then they just gave me credit I don't know anything about that,I just wanted my refund.
Cleveland, Ohio
App took my money wouldn’t let me cancel order
The app misled me like everything was free took the money could not get into the app to cancel anything that I browsed its sold me its just a straight jump. I am so pissed.
I do not want to ever shop at Temu ever again. I talked to customer service they did nothing
User's recommendation: Do not shop at T-Mobile products are cheap and everything is misleading
North Olmsted, Ohio
TEMU scam
I had $480 in coupons and tried to use about $250 of the coupon amount to buy a lift chair .
Luckily for me , my bank did not allow the transaction , as TEMU was attempting to charge me full price for the chair .
Please help
Johnny Parker
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Verified Reviewer |
Crowley, Texas
Missing a package
I haven't received my package I'm still waiting on it what is happening why is is taking i ordered a month ago
Preferred solution: Full refund
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Verified Reviewer |
Ripley, Tennessee
I have a problem with some of these orders
There's the text that you all set me that I did, and it charged me for it.The last 2 orders that was placed on today needs to be replaced, and my order needs to be canceled and my money needs to be back on my card.Thank you
User's recommendation: Cancel the last two oders
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Verified Reviewer |
Tampa, Florida
Not showing my order
Can't seem to get in my account and I am frustrated can't see anything it keep saying I have a Internet problem
Preferred solution: My account needs to be restored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntsville, Alabama
Want let me login to see when my orders will be delivered
It will not let me log in to my account so I can check my status on my orders that are supposed to be shipped.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Georgia
Where's myPackage
My package I can't see when it's going to be sent to me. This app is not showing anything! Please show it to me.
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Verified ReviewerPoor product match to what they say you are getting
I've ordered a shower curtain set i never received the carpets that match . They always send me double the product or the wrong one or if they say there is a credit I have to buy more to get the credit its bs.why ??I have credit why am I spending more to get my credit then..product not as shown
User's recommendation: Do not order...use a better company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westminster, Maryland
Missing orders
I cannot get ahold of customer service. I have tried several times.
I have gotten through in the past, but not now, and I do not want to go through ask.com. My order says it has been waiting for 5 days now to be picked up. I can't pick it up; it's too far away.
I need that order delivered as soon as possible. I don't know where the mistake is, but I order from Temu regularly and have never had this problem.
- Usually good
- Sometimes product is junky
Preferred solution: Deliver product or service ordered
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