Temu
Reviews and Complaints
Randolph, Massachusetts
Did not purchase order need it canceled
I cant reach anyone by phone. PayPal could not cancel order. Was on temu I selected stuff but did not want the order to go through please cancel my order under email jlrainone@***.net Jamie rainone.
User's recommendation: Need to speak with a rep
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Verified Reviewer |
Galesburg, Illinois
Your stealing my money did not authorize some stuff
I just bought the tiger 2piece outfit that looks like jeans it's too small How do I return it.please send me a address sticker so that I can return
Preferred solution: Full refund
User's recommendation: None of my business I was referred by a friend how do I return a item
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Verified ReviewerThe is that your company offers gifts and they never send them even if you put the order in
I haven't received the gifts they offer, and I bought a lot of things from your company. Why do they make offers if they're not going to give them?
Preferred solution: Deliver product or service ordered
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Verified Reviewer |
Moncks Corner, South Carolina
Yes I have not received my bike yet When I got home Friday it was not here When I checked Fedex it said they left it at the gate It was not at the gate when I got home Friday from work
Yes, this is very upsetting. I needed my bike to get to work on Monday; now I don't have one.
I don't know why FedEx would not deliver it to my house. Anyway, they showed a picture of it outside of my property, where anybody could see it from the road.
When I got home from work, it was hours later. I need to fix this.
Preferred solution: Yeah this has really put me in a jam I have no way to work Monday also while I was checking on the status I real the bike has went on sale so I 330 something dollars for the bike that went on sale for 170 I would like the next model up for the hassle
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Verified Reviewer |
Saint Louis, Missouri
My. name ,silvesterHines,I have 7 items that was never mail to me. my order i d # from. temu is. 50m545504v
Not great experience with 7 items,never received.
My Directexpress card,from my Comerica bank. Statement is seeing.
The same.i payed and never received these items.
I have gotten and ordered a lot from temu,no problem. Like this
Preferred solution: Full refund
User's recommendation: I could not recommend, any. too shop on line with temu at. the. point, with missing items and I am being call dis honest. no way.
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Verified Reviewer |
Mcclellandtown, Pennsylvania
I was never issued my refund that was supposed to get between 12/25 and 12/27 and not
No refund
Was told that I had a refund that was supposed to back between 12/22 and 22l26 I never received it
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Verified Reviewer |
Kerrville, Texas
Tried to cancel order I .ade by mistake
I made a mistake and deleted them for a refund. You gave me store credit that I do not want.
My son is in the hospital in serious condition and, as small as it is, I need the money for gas. I was only browsing for later. You only refunded me part of the order.
Please refund me the balance. Thank you.
- Pricrs
- Refunds
Preferred solution: Full refund
User's recommendation: Don't save to cartand don't have card on file
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Verified Reviewer |
Martinsville, Virginia
Resolved: Slow processing return
Was automated answers not truly supportive to my problem. Ordered a ten pack of men underwear came in no hole to use for correct purpose, Temu referred to seller and have not heard from them it's been about 3/4 days.
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Verified ReviewerMissing items with delivery
Don’t order anything from this company you will not get what you order and they won’t help you fix problem
Ordered 6 artificial trees order came only had 6 bags of ornaments are trees coming separately am I getting my trees I am assuming the trees are coming separately
Preferred solution: My order taken care of
User's recommendation: They are awful worst customer service I’ve ever dealt with I am done with them
Moberly, Missouri
Won't let me order
Canceled an order I didn't know it was temu. I am trying to make an order for its won't let me z!@@@@&&&$%%$===///÷÷×^_<<>**([](
User's recommendation: Ok
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Verified ReviewerNeed to cancel orders I didn’t approve
Oh my gosh, I am so freaking pissed off right now not only is at the end of the year, but it is Christmas and my granddaughters birthday property taxes or you many many many money on top of that this freaking Temu decides that theyre gonna take out money from my bank account And send orders pretending like the stuff they sent out was free so now my bank account is a negative almost a -$256 and some change now yes I do the forwarding thing but you know its only if you ever in the rules cause only if someone buys Buy something or accept your invite you will receive that free gift and thats all I are the free gifts because Lord knows I have spent enough money with this company already and then they want to jerk me around like this. Im on disability.
I dont have a lot of money. I hate it. I hate it but look fair man give me my money back why do I have to keep changing bank cards debit card bank account number?
This is BS guys look out I love Temu, but there is nothing I mean nothing is for free. Not even that Temu!!!
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Verified ReviewerThe order for 108.53 was not made by me
The order for 108 23 was not made by me. My grandson had my phone and was playing on it.
I would like to get a refund, please. Other than that, I enjoy shopping with Temu, so can you please send me my money back?
Thank you. Have a blessed day.
- Non so far
- None as yet
Preferred solution: Full refund
User's recommendation: I would recommend other people to shop with you guys
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Verified Reviewer |
Bellevue, Washington
Stolen package
Stupid bumb *** left Mt package in the open instead of bring to my door someone stole my whole package
Preferred solution: Full refund
User's recommendation: Bring people *** to their door
Columbia, South Carolina
Did not help at all
I will no longer be ordering from you you sent me two wrong wigs and now when I want to contact you I can't so I will no longer be ordering from you
Los Angeles, California
I need to know if I am going to receive my package 3 were not sent
I ordered 4 things from y'all, and I only received one package. So where is my order for the 3 things I paid for?
- Make sure you get the order done
Preferred solution: Deliver product or service ordered
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