Temu Reviews and Complaints | temu.com @ PissedConsumer Page 21

David T Xgi

Car caught in fire second test drive

Oct 21, 2025

1.0

Temu - Car caught in fire second test drive

Temu - Car caught in fire second test drive - Image 2

Temu - Car caught in fire second test drive - Image 3

Temu - Car caught in fire second test drive - Image 4

I was just hung up on after saying my car caught on fire. I hope not.

First of all, I purchased this car because the listing said 60 a sec, but when the box got here, the box says 45a. I tried the car with my battery, and then the car caught on fire.

View full review

Loss:

$250

Pros:

Good deals and sales

Cons:

Risky sellers

Preferred solution: Apology

1 comment

Jasmeet Jcv

Oct 22, 2025

Thank you for reaching out, and we are sorry for any inconvenience. At Temu, we place a high priority on product quality and consumer safety.

Rest assured, we take your concerns seriously. Please feel free to contact our customer service via the app or Temu.com with further details, so that we can swiftly investigate and resolve this matter for you

Helpful

Derreck Lox

Chickasha, Oklahoma

I ordered a bra back in October and it was delivered at the office door of where I live. I never got the bra. Someone must have taken it or something

Jan 08, 2026

Temu - I ordered a bra back in October and it was delivered at the office door of where I...

I feel I was not delivered my package and it should have been delivered to my apartment door at apartment number ber #4.

View full review

User's recommendation: Your company should be more attentive to making sure my stuff is delivered to my apartment.

Sebastiano S

Aurora, Ontario

Could find my package.

Dec 30, 2025

My package was stolen or it blew away. It was very windy today. I wish delivery personnel would use some common sense and particularly hide it under the doormat or behind my planter.

View full review

Loss:

Pros:

Just getting used to using temu platform to order

Preferred solution: Deliver product or service ordered

User's recommendation: Specify where to hide packages.

bonnie b Ujs

Differant price

Dec 09, 2025

No answer on customer service says price is 1 amount checks out for twice as much. If you give a price, then that's what you should pay...

View full review

Loss:

$80

Cons:

Temu rip off

Preferred solution: Price reduction

User's recommendation: Go somewhere else

REONA B Hvp

Charlotte, North Carolina

Wrong item

Jan 02, 2026

I ordered the US Navy 250th Anniversary Shellback hat, and you sent gloves that I did not order. I want the hat that I ordered, and I want the order fast-tracked.

View full review

Carlinda R

Gautier, Mississippi

Problem with order received

Dec 23, 2025

Temu - Problem with order received - Image 2

Temu - Problem with order received - Image 3

Temu - Problem with order received - Image 4

Temu - Problem with order received - Image 5

I was sent two items that were not what I ordered. The items sent were the wrong item that was stained and not something I ordered at all.

View full review

Pros:

I like temu and some of the products are great

Cons:

Poor communication skills

Preferred solution: Full refund

User's recommendation: Not to order anything

Twanna W Zpn

Didn’t receive part of my package

Dec 13, 2025

My order was a two-piece suit, and I only got the top not the bottom. I need a X-Large bottom. Thanks

View full review

Pros:

Price

Cons:

Dis order has not been filled fully

Preferred solution: Deliver product or service ordered

Melissa P Idx

Trying to track my orders its not loading

Dec 09, 2025

It's not letting me track my orders. I need to see what's going on.

I need to know why it's not working. It's upsetting me.

View full review

Loss:

$92

Dereke Dng

Package delivered to the wrong address

Dec 03, 2025

Temu - Package delivered to the wrong address - Image 2

Temu - Package delivered to the wrong address - Image 3

I was supposed to receive a package on October 30. It was delivered to the wrong apartment complex and I have no idea where this is.

I have a picture that says it was delivered to apartment 11, but I live in a whole Nother set of apartments in number five hours only goes to seven. I do have pictures and I need this resolved

View full review

Rebecca K Ozi

My order was not right and I did not get my .01 cent rdders

Oct 28, 2025

1.0

Temu - My order was not right and I did not get my .01 cent rdders

Temu - My order was not right and I did not get my .01 cent rdders - Image 2

Temu - My order was not right and I did not get my .01 cent rdders - Image 3

Temu - My order was not right and I did not get my .01 cent rdders - Image 4

Updated by user Oct 29, 2025

They did not help answer my questions

Original review Oct 28, 2025

I did not get the articles I ordered and I have never gotten my .01 cent orders. I have ordered before and the same things happened. No .01 chicken coop no 01 vacuum cleaners no

View full review

Loss:

$70

Pros:

I like the products if they are the ones i ordered

Cons:

I have found out they scam you and do get ty orders i wanted several times

Preferred solution: Full refund

User's recommendation: I would have to tell them of your non availability to send the right products so disappointed. I w like to continue ordering but if this keeps happening I would not

Star F Xgu

Star F Xgu |

Hollywood, Florida

Refund

Jan 01, 2026

OK, why cant I just get and have a simple simple life thats all I want. I dont want any chaos and technology.

I want it gone. I hate it OK so last night I was window shopping on Temu cause I think theyre a hat. They have awesome merchandise anyway on my Cash app card was locked and I had 400 and something dollars in there for things. I dont even have so I gotta take care of that.

Im still trying to wait on my money to I wanna refund I canceled my orders. I dont want none of that then I cant take my money. I need my money to live off of so I dont know what to do. I am like so mad today so so mad Im like theres nothing I can do.

I have no power whatsoever. and next thing I know Temu I was on there and playing their game moving fast *** moving fast, my friend whatever whatever but anyway I have my car and it has some stuff in it. They took all of my money out without my permission. I called them.

Apple was taking money out you know you know everything about me. Were just fine so I dont have nothing to hide but you know what Ive been here in this apartment. This is my home for six years never missed my rent never been late on my rent so but its ridiculous. Trying to fill trying to use that website that she wants me to fill Out .

Its really complicated and I cant do it so I dont know how to do it so Im a really really being screwed over by everyone today. I called Cash app got absolutely no help there.

I am calling the Better Business Bureau tomorrow on Temu and Cash App. My card was locked and temu was able to take it all.

View full review

Loss:

$493

Preferred solution: Full refund

User's recommendation: Temu is a SCAM. They took $492. Off of my Cash App card when it was locked.

Aruna Dcp

Columbus, Mississippi

Try to return an item I did not order and get a refund

Dec 29, 2025

Temu - Try to return an item I did not order and get a refund - Image 2

I received electric griddle by the company kehnve that I did not order or if I did, it was ordered by accident I need to return it and get a refund. I tried calling the number and it said that it was unreachable.

View full review

User's recommendation: I don’t know if I will or not right now. I’m so aggravated. I’ll never order anything again from this company. I have a hard time communicating and getting answers no correct phone number chat doesn’t help.

Francis O Dpf

Francis O Dpf |

Stockton, California

Wrong item sent to me

Dec 09, 2025

You are sending me wrong products I didn't order, I need you to credit my account the complete amount you took from my account. Return both products cost price and shipping cost. Can you ship to me the right products please, thanks.

View full review

Loss:

Preferred solution: Full refund

User's recommendation: To make sure they know what they ordered for.

Jeffrey B Qeu

Ripped off by temu

Nov 20, 2025

Updated by user Dec 05, 2025

It may not happen to every person who does business with them, but based on my experience, and the fact that all they would offer was credit on more puchases, i won’t be doing any business with them again. I just wanted the money returned to my debit account, but they would’nt do it.

So, buyer beware. Thanks for trying pissedconsumer.

Original review Nov 20, 2025

I ordered a wall plaque of Ellie, the demon-possessed mother from the Evil Dead Rise movie. I double-checked to be sure all of my shipping info was correct and placed the order.

The charge was accepted; I was billed. The item was shipped, one state over in MO. I was never offered a refund to my bank, and the item they wanted to send as a replacement was a terrible knock-off of what I really ordered. There went $45.00 down the drain.

They made it impossible to get what I wanted, so I just gave up.

I will never do any business with Temu again. Buyer beware.

View full review

Loss:

$45

Pros:

Selection

Cons:

Unreliability and dishonest customer relations

Preferred solution: Full refund

James T Sgr

Missing parts/ instructions

Dec 08, 2025

Customer service is horrible! No codes sent to my phone.

No live help. Parts missing and can't return as the product is huge!!!

View full review

Loss:

$300

Cons:

Damaged
Missing parts

Preferred solution: I would like the missing 16 rake tines sent to me

Temu Collective Complaints

Jamaila M Ale

Denver, Colorado, United States

Collecting Signatures

SCAMMERS AND FRAUD

Jan 6, 2026 1 supporters

SCAMMERS AND FRAUD MOST SELLERS IN TEMU, BROKEN ITEMS, ITEMS DID NOT ARRIVE, SELLERS ONLY CARE ABOUT MONEY, SELLERS DON’T CARE ABOUT CUSTOMERS, SELLERS MOST OF THEM THEY DON’T CARE ONLY CARE ABOUT THE MONEY THEY GET FROM CUSTOMERS THEY ARE NOT FAIR!!! POOR LOW QUALITY ITEMS U GET WHAT U PAID FOR! WHERE’S MY PACKAGE?WHERE ARE THEY WHY IT DID NOT ARRIVE?WHAT HAPPENED WHY THERE ARE SCAMMERS IN TEMU?SOME SELLERS ARE SCAMMERS BEWARE!

View full complaint ›

Sign this complaint

Joni P Zoo

Brady, Texas, United States

Promotional items not funded and Customer support not helping

Dec 29, 2025 2 supporters

My answer is with TEMU. A little bit of my backstory I am terminal. I explained to the person when I was speaking to them that I am very sick and I'm bedridden. This is possibly my very last Christmas. I chose to go through TEMU because they usually have really good promotions. I found a promotion where you got three items for $0.01 if you paid x amount of dollars. I clicked on it I picked a three items that I wanted and I was at the message that I received was I was $1.82 away I needed to pick one more item and so I did and when I picked it I got another little message box and it said that I needed to pick another item and they pulled an item from my cart something that had nothing to do with my promotion and they said that I needed to pay this much more to get this ring that was in my previous journey in my car that had nothing to do with but I was doing. So I went ahead and did it the next little box that popped up was I needed to pay this much more to get some more items I were already in my cart and this kept happening. So finally I got a hold of customer service and I spoke to a gentleman named Lester Brown he told me that it was doing that because I had three other promotions open. I said we'll add it and realize I did if I do please just delete them he said oh no we can't do that. As I get the one that I need to do now mind you at this point I've already spent $287. I had to pay another $118 on top of what I've already spent to get these three items for Penny. The three items that I picked according to team use prices was $62.48 for all three of them together combined why would I spend almost $400 to get three items for a penny when it would have been cheaper just spend 62. So he refused to help me after he told me that it was cuz I had these three other promotions open and somehow all of that just went away and now it was just because I hadn't spent enough money now that's the new reason. Well when I repeatedly ask for help and I kept telling him about the issue that was picking items out of my heart and nothing he would not even address the situation anymore he put me on a hold for almost two and a half hours to which he was supposed to be holding for a customer his manager which I never did and then I finally decided to go through piss customers.com and I called a number total of like eight times and they kept hanging up on me. So that's a little bit of my story so thank you so much t e m u for ruining my very last Christmas alive with my grandkids I appreciate you so much for doing that please note the sarcasm. What I want to see happen is that nobody else has to go through this anymore. How dare a company take advantage of people. We're all supposed to be in this together I want I want establishment scientist to stand up and take accountability for what their team is doing. And it should start from the top. When a customer comes to you and says there was an issue there is an error in your system you need to hear them out and not blame the customer. I want to see action taken I want my money back The items that they that added very purchased for all of this that I half of it wasn't even when I ordered. And I even tried to start like a refund claim with him and guess who was a broken agent Lester Brown. So none of it got refunded either. I think that TEMU should be held accountable that way nobody else has to go through this that way nobody else is bank account gets just squandered. How dare they please I'm asking you to stand up and use your voice and stand with me cuz what if it's our kids and our grandkids that this happens to next?